Services

What we do and what we deliver.

Every service ends in a concrete deliverable. Deliverables are agreed in writing before work starts.

01 · Consulting

IT management and governance.

IT governance and planning

When

IT grows through one-off requests and nobody can say what it costs or what comes first.

Deliverables

  • IT maturity assessment
  • Governance model: roles, committees and policies
  • Roadmap with estimated budget

Project management (PMO)

When

Projects run late, change scope halfway through or depend on a single supplier.

Deliverables

  • Plan with scope, schedule and costs
  • Progress reports for senior management
  • Supplier and contract management
  • PMO design and setup

Basis: PMP® · Scrum (SMPC®)

IT service management

When

The service desk is always firefighting and users don't know who to call.

Deliverables

  • Service catalog and service level agreements (SLAs)
  • Incident, problem and change processes
  • Support KPIs

Reference framework: ITIL 4

Information security

When

Your entity must implement an ISMS under NTP-ISO/IEC 27001, or a client or regulator requires security controls.

Deliverables

  • Gap analysis against ISO/IEC 27001
  • Risk treatment plan
  • Policies and controls in place
  • Readiness for the certification audit

Basis: ISO/IEC 27001 Lead Implementer

02 · Development

Software, data and AI.

Software development

When

A spreadsheet or an old system no longer copes, or two systems that should talk to each other don't.

Deliverables

  • Functional analysis and prototype
  • Web or mobile application in production
  • Integrations with your current systems
  • Support and maintenance

Data, analytics and business intelligence

When

Each department brings its own numbers and meetings go into arguing which one is right.

Deliverables

  • KPIs defined with each department
  • A single, reconciled data model
  • Dashboards that update themselves

Artificial intelligence

When

People spend their days copying data from documents, sorting emails or answering the same questions.

Deliverables

  • Use-case assessment with expected return
  • Prototype tested on your data
  • Rollout to production with quality and privacy controls

Systems with AI agents and RAG

When

Your team wastes time searching manuals, contracts or emails for answers, or you want an assistant that performs tasks inside your systems.

Deliverables

  • Assistant that answers from your own documents (RAG)
  • Agents integrated with your systems, with rules and approvals
  • Traceability of every answer and access control

Websites and business portfolios

When

You need an online presence, want to showcase your product or service catalogue, or must renew a site that no longer represents the company.

Deliverables

  • Corporate website with domain and hosting
  • Product or service portfolio
  • Contact forms and visit analytics
  • Training to keep it updated

Licenses, hardware and cloud

When

You need to buy licenses, hardware or cloud services and want to compare options before signing.

Deliverables

  • Technical and cost comparison
  • Supply and installation
  • Support contract

Public sector

We know how the Peruvian State buys.

Héctor Varas led IT at SENCICO for five years and knows public-sector IT projects and contracts first-hand.

Contact

Not sure where to start?

Let's start with the assessment. Tell us about the situation and we will tell you what we would look at first.